Quick orientation

Find help

The quick help chat is for concrete questions: which number fits, what is 116117, how to find an appointment, or what to say to a doctor.

Find a suitable help path

The chat helps you work out whether a family doctor, 116117, a counselling service, or another option may fit.

Prepare first contact

You can draft a short sentence for a call, message, or conversation with a doctor.

Understand numbers and services

Ask about terms, phone numbers, or what happens next. The chat explains them in plain language and helps you choose a next step.

This page offers orientation and words for first contact. If you need counseling, therapy, or emergency help, real contact points matter.