Urgent help

Urgent help and crisis contacts

If there is immediate danger, real help matters now. This page clearly sorts the most important contacts in Germany.

112 for immediate danger

112 is right for immediate danger, danger to life, or if you or someone else is not safe right now.

116 123, 116 111, and krisenchat

TelefonSeelsorge 116 123 is for talking in crisis. 116 111 is for children and teenagers. krisenchat offers free chat counseling up to age 25.

116117 is not emergency

116117 is medical on-call service and appointment service, also for psychotherapeutic consultation hours. In immediate danger, 112 remains right.

U25 and BAfF

U25 supports young people in crisis and suicidal thoughts. BAfF and psychosocial centers offer orientation for refugees.

erstmalreden.de offers orientation and wording support. It does not replace counseling, therapy, diagnosis, or emergency help.